 40-minute session
Includes a brief presentation on the following topics, followed by a Q&A session:
- Why recruit diverse workers?
- How to assess the readiness of your organization to recruit and hire diverse workers.
- How to access HRSDC documents, immigration information, foreign trade qualifications assessments, etc.
- What about the existing workforce?
- What do diverse workers need to perform successfully?
Half-day seminar
Covers information contained in the 40-minute session, plus:
- Preparing recruitment and orientation packages
- Setting up a hiring team and interview expectations
- Orientation and support for 6 - 12 months of the newcomers' tenure
- Common concerns of newcomers
- Understanding culture shock and work
- Realistic expectations for productivity
- Identifying receptive managers
- Choosing and preparing mentors and coaches
- Dealing with discrimination
One-day workshop
Covers information contained in the half-day seminar, plus:
- Separating culture from other work issues
- Preparing the existing workforce
- Understanding resistance to change
- Interactive discussions and video clips
- Small group planning for mentoring
- Case study
Two-day workshop
Covers information covered in the one-day workshop, plus:
- Manager-employee relationships
- Teamwork and communication
- Job performance, expectations and feedback
- Relationship between work and home
- Gender relationships
- Power, authority and hierarchy
- Individual versus group allegiance
- Tolerance for risk and uncertainty
- Nuances of communication across cultures (body language, personal space).
- Introduction to the Centre for Race Relation's (CRC) needs assessment tool to evaluate a simulated company
- Group consultation and planning regarding your own organization.
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Business Sector 
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